RestockPal support

We usually reply within 2 business days.

Common questions

Why don't I get alerts?

Open the app and tap Turn on alerts, then tap Allow. If you tapped "Don't Allow" before, go to iPhone Settings → RestockPal → Notifications and turn on Allow Notifications. Alerts cover items on your list (or any NeeDoh if your list is empty) at stores within your alert distance, which you can change in Me.

Why do I need to sign in to post?

Looking around never needs an account. Posting, tapping "Still there" or "Gone", and flagging need Sign in with Apple. It's one tap with Face ID, and it keeps fake accounts and fake reports out. We don't ask Apple for your name or email.

Is a sighting guaranteed?

No. Sightings come from other parents, not from the stores. Shelves change fast. Check how recent a report is and whether neighbors confirmed it, and call ahead if you're driving far.

How do I report a fake or wrong post?

Tap the ⋯ button on the report and choose Report as fake or wrong. We review every flagged report.

How do I cancel RestockPal Plus?

Subscriptions are billed and managed by Apple. Go to iPhone Settings → your name → Subscriptions → RestockPal and tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid the next charge. For refunds, use reportaproblem.apple.com.

How do I delete my account?

In the app, go to Me → Delete my account. See Delete your account for details.